Resources & Training

Here you will find different mediums of information to navigate and complete tasks in the EMS Desktop Client as well as other pertinent Scheduler information. 

Complete EMS Manual (pdf)



Frequently Asked Questions

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  • Changes FAQs
    1. My office is going through a staff change, how do I get Desktop access changed? Contact the EMS Administrator Crystal Hamilton to discuss the changes needed.  
    2. I would like to open up spaces in my area for request/booking, what is the best way to do this? Contact the EMS Administrator Crystal Hamilton to set up a time to discuss needs and goals. Depending on who you’d like to have access, the creation of a CATS Group may be warranted. The EMS Administrator will help determine the best course of action.  
  • System FAQs
    1. I’m getting error messages when I try to send an email, what is going on? To send an email from the EMS Desktop Client, you must be on the campus network or VPN. It is best to close out of EMS, check your connection, and then open EMS back up.