Support Services
Support Services moves surplus furniture and equipment and performs moves connected with capital projects or departmental relocations on campus. This crew also handles furniture and general equipment setups for most campus events. Additionally, Support Services manages residence hall and apartment furnishings.
Students, faculty, or staff may request our services by submitting a Work Request to University Facilities. Please select "Furniture" or "Moving" when submitting your request.
Some of the reasons to contact Support Services include:
- Making arrangements to move furniture and/or equipment for a project/office move
- Furniture questions concerning the apartments or residence halls
- Making arrangements to move furniture and/or equipment for an event (must have an EMS Event Reservation Number prior to submitting your request)
All Support Services Work Requests should be submitted through University Facilities’ SchoolDude portal.
General Moving Guidelines
Please review the guidelines below before submitting an office move request or other general moving requests. Please also refer to the Office Assignment Policy for more information.
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General Moving Policies
- Furniture is assigned to an office, not an individual. If an individual moves to a different office, the furniture will remain in the space to which it was assigned.
- Work orders will be completed as quickly as work schedules allow.
- Support Services can move items that weigh 300 pounds or less, except pianos.
- Items weighing more than 150 pounds can be removed from an upper floor only in buildings with an available elevator.
- Special arrangements will be required to move items weighing more than 300 pounds.
Event Supplies
With enough notice, Support Services can assist with moving event-related items from your office to the event location, and back to your office after the event.
All items must be in boxes or storage containers that close fully to secure items, and must be properly labeled. Support Services will not pack your items before moving, both before and after the event. Support Services are not responsible for any lost or damaged items as a result of improperly secured items.
Boxes
Support Services can deliver boxes for your move. Please plan ahead to give yourself time to pack your boxes before your move. The cost is $1.79 per box, and all boxes are 24 inches square. Please call (804) 289-8585 or submit a work order request to order boxes. Please provide the following information:
- Your name and department
- The number of boxes needed (with tape)
- Your Cost Center
- The building and room number where the boxes are to be delivered
Before your move, mark each box with sequential numbers, your name, and department, noting the room number where items will be delivered.
Pianos
Support Services does not move pianos. Please contact the music department at (804) 289-8277 for information on a qualified piano mover.
Storage
There is no storage available for any items on campus. Once items are removed, they are either recycled, donated, they become part of the general surplus.
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Preparing for Office Moves
Please assign one department contact as the move coordinator to coordinate the move and set-up of the new office space. We will work with the department chair/director, along with your move coordinator.
- You are responsible for packing your own office. Call extension 8585 to order packing materials. Note that there are costs associated.
- You must pack the contents of all file cabinets, desks and bookcases before your move.
- Please label everything clearly with your last name, new room number, and department.
- We recommend that you personally move breakable and personal items including: hanging and personal pictures, personal plants, and any other items that could be damaged during the move.
- Please leave a note posted on your current office door, noting your name and the number of boxes to be moved.
- You do not need to be present on moving day. Please plan to work elsewhere that day
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Information Services
Contact the University Help Desk at 289-6400 with any questions you may have about relocating university telephones, computer, and printers. Help Desk personnel will be responsible for physically moving the equipment. They will be in contact with the department move coordinator before your move to assess the telephone and network needs for your new space.
If there are any changes in staff locations and/or moving dates, please contact the University Help Desk as soon as you have that information. A minimum of two days is required for any changes in moving dates. Otherwise, service will not be available at the time you move into your new office.
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Moving Day and Punch Lists
Your office will be set up according to the furniture layout previously approved by you and the Design Team. Prior to your move-in date, the vendor will deliver any new furniture. If any of your existing office furniture is planned for reuse in your new office, the Support Services team will move this.
- Time is not available to rearrange office furniture on move day. Forward any adjustments needed to your department move coordinator. They will arrange a future time with Support Services to make these adjustments.
- Contact your move coordinator with any punch list items for your office pertaining to construction. These items should be forwarded to your facilities project manager for resolution.
- Contact University Facilities (x8600) if you need assistance in hanging pictures or other wall-mounted items.
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Surplus Furniture and Office Equipment
Support Services can remove surplus furniture or equipment that is being replaced, serves no further use, or based on space restrictions.
- Please complete a work request to have an item removed.
- Leave a list of items to be picked up, the building and room number where the items are located, and your name and extension.
- Items should be clearly labeled "Remove."
- Items such as desks, bookcases, and file cabinets must be emptied of any contents.
- Once the item is removed, it is not retrievable.
Furniture Additions
- If new furniture is part of your move, the vendor will deliver items that have arrived. Please note that there are often long lead times and some pieces may be delayed.
- If the space requires simple modifications such as an additional bookcase, guest chair, or file cabinet, please submit a furniture request. The Interior Design Team can provide guidance to fulfill the request within the University Standards.
- Surplus furniture is used at the discretion of the Interior Design Team and is typically reserved for temporary or emergency situations.
Signage
- In most cases, office signage needs to be updated due to a move.
- If the request is for an updated paper insert only, please contact the Print Shop.
- If the request is for a new vista sign including the frame, room number and insert, please submit a furniture request.
Building/Office Keys
- Please submit a key request for the new space/building and coordinate turning in the old keys.